QUESTIONS & ANSWERS
A little clarity
goes a long way.
Simple answers to questions you may be carrying. If yours is not here, let’s talk.
No matching question. Try a different word or ask us directly.
Is this your first Hajj or Umrah?
That is a good place to begin. Tell us what you hope for and ask for a simple explanation of the journey, preparation and expected costs. You do not need an online account.
Can an older family member travel?
Discuss mobility, regular medicines and assistance needs with the agency before choosing. Ask a qualified doctor for individual medical advice and check the current official entry requirements.
When will packages be available?
Our Hajj and Umrah packages will be announced here. Contact East West Air for more information.
Can I book or pay on this website?
This is an informational website. It has no online booking, payment, registration or passport-upload service. Discuss arrangements directly with the agency.
What information do I need to inquire?
Before speaking directly with the agency, consider your journey, travel time, number of travellers and assistance needs. This website does not collect your name, phone number or documents.
Does an inquiry or registration confirm my pilgrimage?
An inquiry is only a request for information. Do not treat an account, registration or expression of interest as a confirmed place, visa or permit. Confirm the required approvals and written terms through the applicable official process.